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Public meeting, 21 November 2007Medicines, information design and people’s healthDavid Dickinson, Consumation Health information creates a relationship between the health industry (NHS, medicines) and its users (not all of them patients). This implicit relationship is clearly embedded in documents and information that the health industry produces – complex language, authoritarian instructions and poor design make up a dangerous cocktail, and there’s little doubt it could be harmful to our health. Looking at examples of forms, instruction leaflets and other healthcare resources, this talk will examine how we can create a healthier relationship, and the potential role of information design in improving health.
Date: 21 Nov 2007 |